I am very disappointed with both the quality of the plants I received and the lack of response to my complaint.
The Phragmipedium Apollo I ordered was advertised as blooming size, but the plant I received is far smaller than what can reasonably be considered blooming size.
The Dendrobium arrived in an even worse condition, with almost no viable roots and requiring complete rehabilitation.
I have already contacted Ecuagenera twice regarding these issues and have not received a response. Meanwhile, I have now received an automated email asking me to rate the quality of my plants.
Unfortunately, at this point my experience has been very disappointing — not only because of the condition and size of the plants, but also because my complaints have effectively been ignored.